Amazing insights into leadership and novel improvements in diabetes care, by Farooq Ahmad
I joined this group of enthusiastic and maverick diabetes clinicians about a year ago and with regular meetings and retreats in the stunning countryside at Ashridge Business School I have gained some amazing insights into leadership and novel improvements in diabetes care.
I am a GP in a busy urban London practice with a slightly increased prevalence of diabetes and, since 2013, have been working as Merton CCG’s Clinical Director of Diabetes and Dementia. My interest is in the improvement of both prevalence and care of our diabetes patients.
As a wholehearted supporter of transformational change in health care delivery becoming a Clinical Champion was a natural choice. I believe, as a commissioning GP, that we must commission the right service with appropriate key performance indicators and checks and balances to provide state of the art diabetes care.
I helped commission the Tier 3 Diabetes service, an intermediate community based service to blur the lines between primary and secondary care. The ethos is up skilling primary care, early intervention to keep patients out of hospital and use of appropriate therapies.
The DUK Clinical Champion role has galvanised my work stream and made it possible to network widely and adopt London wide strategies for my local area. Working with DUK has given me an opportunity to pilot an exciting information prescription scheme for diabetes patients in my own surgery. A scheme that has now been launched nationally.
I am currently working on increasing access to structured education for people with diabetes amongst black and ethnic communities. This includes identification of an online resource for structured education for patients who find it difficult to access a whole day’s workshop but may prefer dipping into an online education portal as and when they have time. I am also planning to work with public health and their recently appointed community health champions in order to access hard to reach groups and promote key messages around the 12 care processes and my priority, structured education.
Finally, I’m looking at an improved care pathway for hypoglycaemia for Merton patients through working with London ambulance service and health improvement network (HIN).